Services
We understand that our clients offer different services and require various services from us. We offer an extensive list of IT services, and take a flexible approach to client relationships, some of our services on offer, but not limited to, are:
• Advisory services
• Back-up & business recovery
• Infrastructure audits and reviews
• Infrastructure design & implementation
• Infrastructure support & maintenance
• Procurement
• Remote working solutions
• User support & training
• Virtualisation
FIXED RATE IT
Distinct from our Complimentary IT service, our FixedRateIT service is designed for clients who don’t have expert in-house IT support, and who prefer to focus their energy in their core business.
FixedRateIT, is an IT partnership where MayTek proactively works in the best interest of our clients businesses, we take complete responsibility for our clients overall IT requirements. MayTek manage the daily routines of maintaining your IT infrastructure. We offer unlimited support included in the Fixed Monthly Rate. If we fail to meet the requirements of our agreed Service Level Agreement, we will give you your money back, guaranteed.
MayTek are interested in providing long term partnerships, and work closely with our clients to advise on long term business goals, not just Band-Aid fixes. MayTek have invested heavily in tools and resources to make your business a success.
Make a no obligation, appointment today to discuss a unique support plan for your business.
COMPLEMENTARY IT
Complementary IT is designed to partner with businesses who already have in-house IT expertise, but who still require additional resources. Our services complement your existing investment in IT resources and people by adding value.
Some clients come to us for specific services such as network management or server support. Other clients partner with us as trusted advisors, working in partnership with the manager responsible for their IT systems.
In effect, Complementary IT clients can select from MayTek’s experience to enhance their in-house IT, when and where they require it.
Make a no obligation, appointment today to discuss a unique support plan for your business.
CONSULTING IT
MayTek has successfully executed a vast experience and long list of victorious results in delivering IT projects of various complexities and durations. We make sure we deliver quality within the given timeframes and budget. Our clients have the confidence in us to deliver when delivery matters.
Some of the projects we have delivered include :-
- Complete relocations from site to site.
- Remote solutions for companies where the management / staff want to work from home.
- Network design / re-designing, planning, procuring and implementing.
- Migrating data, refreshing infrastructure.
- MayTek perform smaller projects with the same professionalism as our larger ones. Single Server upgrades, introducing a new server into the domain.etc.
- Managing Internet usage, minimise potential security threats.
- Disaster Recovery solutions. Using real-time replication, load-balancing, redundancy, clustering technologies or storage networking to meet the clients needs.
THE MAYTEK APPROACH
Whether you are utilising MayTek’s services as Complimentary Service or as a FixedRateIT service, we customise unique support agreements to suit individual clients and their organisational requirements.
Due to the detailed analysis and reporting MayTek can provide, clients often partner with MayTek to give greater visibility of their own IT function helping to inform financial and strategic decisions.
Some clients opt for an All Inclusive contract, in which monthly fees are fixed. Others opt for Variable Rate agreements, where fees vary according to demand and usage. Overall, we aim to offer flexibility.
MayTek are passionate about our level of service and our love for technology, we use our passion in a way which makes you understand and train you in a way to improve your individual effectiveness and productivity.
We resolve your problems with the utmost confidentiality. MayTek use state of the art technology and have invested time and money into our client Management systems and proactive resources to expedite the resolution of your problems.
Our clients are encouraged to provide feedback so we can continue to service our clients to their satisfaction and continue a long-term partnership.
MayTek help to identify user training requirements for our clients, increasing productivity and helping to minimise ongoing support costs.
MayTek delivers comprehensive user-friendly reports for clients wishing to analyse their IT and support needs.
We aim to offer flexibility.
All MayTek engineers are trained to communicate effectively with individuals at all levels of technical understanding. And engineers also help to identify individuals who may need IT-related training, that would improve their individual effectiveness and productivity.
Make a no obligation, appointment today to discuss a unique support plan for your business.
